Terms and Conditions

Here is a clean, professional Terms & Conditions page you can directly use on your website.
I’ll keep it general and suitable for an online jewellery store.
If you want, I can customize it with your business name later.

Terms & Conditions

Welcome to Krelia by RF. By accessing or using our website kreliarf.com, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

  • This website is owned and operated by [Your Brand Name].
  • By using our services, you confirm that you are at least 18 years old or using the website under parental supervision.
  • We reserve the right to update, modify, or change these Terms at any time without prior notice.

2. Products & Pricing

  • We make every effort to display product images, colors, and descriptions accurately. However, slight variations may occur due to lighting or screen settings.
  • All prices are listed in INR and may change at any time without notice.
  • Product availability is subject to stock. Orders may be cancelled if an item is out of stock.

3. Orders & Payments

  • When you place an order, you agree that all information provided is accurate and complete.
  • We reserve the right to refuse or cancel any order due to incorrect pricing, fraud detection, or stock unavailability.
  • Payments must be made through the accepted methods listed at checkout.

4. Shipping & Delivery

  • We aim to dispatch orders within the stated timelines. However, delays may happen due to courier or external issues.
  • Once shipped, delivery is handled by our courier partners. We are not responsible for delays beyond our control.
  • Customers must provide accurate address details for smooth delivery.

5. Return & Refund

Our return and refund policy is strict and designed to avoid misuse.

  • Returns are accepted only in cases of serious damage.
  • Customers must provide a full parcel opening video showing the package being opened without cuts.
  • If approved, refunds will be issued to the same bank account / UPI / payment method used during purchase.
  • For full details, please refer to our Return & Refund Policy page.

6. Intellectual Property

  • All content on this website—including images, designs, logos, text, and videos—is the property of [Your Brand Name].
  • Reproduction, copying, or misuse of our content without written permission is strictly prohibited.

7. User Responsibilities

You agree NOT to:

  • Use the website for unlawful or harmful activities.
  • Attempt to hack, harm, or disrupt our website/server.
  • Fake orders or misuse coupon codes.

8. Limitation of Liability

  • We are not responsible for any direct or indirect damages resulting from using our website or purchasing our products.
  • We are not liable for courier delays, misuse by third parties, or customer negligence.

9. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse their content and are not responsible for their actions or policies.

10. Privacy & Data Protection

  • Any personal information provided during checkout is used solely for order processing.
  • We do not share your data with unauthorized third parties.
  • Refer to our Privacy Policy for complete details.

11. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the jurisdiction of courts in Bangalore Karnataka

12. Contact Information

For questions regarding these Terms, contact us at:
Email: support@kreliarf.com